Making appointments for all staff or for specific employees, such as executives

 Processing bills and helping clients or customers if they have any questions about their charges

 Organizing files for billing, customer and client records, etc.

 Directing visitors to the correct office

 Responding to all customer inquiries in a polite and timely manner.

 answer and direct phone calls in a polite and friendly manner

 Welcome visitors in a warm and friendly manner, and answer any questions visitors have

 Maintain reception area and all common areas in a clean and tidy manner at all times

 Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a

computer

 Keep detailed and accurate records of visitor requests and of calls received

 Receive deliveries; sort and distribute incoming mail

 Take inventory of supplies and restock as needed

 Maintain the general office filing system